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Privacy Policy

Effective Date: September 11, 2026

Neighborhood Mortgage Company LLC ("Neighborhood Mortgage Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit information through our forms, communicate with us, or use our services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Telephone or mobile number

  • Mailing or property address

  • Information submitted through website forms

  • Information related to your mortgage inquiry, account, or requested services

  • Communications you have with us

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, access times, pages viewed, and other website usage information.

We may use cookies and similar technologies to operate, maintain, and improve our website and services.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests.

  • Provide customer care and account assistance.

  • Provide information regarding our mortgage products and services.

  • Process and manage requests or transactions.

  • Communicate service-related and account-related information.

  • Schedule or confirm appointments when applicable.

  • Maintain, operate, secure, and improve our website and services.

  • Comply with applicable legal and regulatory requirements.

3. SMS and Mobile Communications

If you provide your mobile number and affirmatively consent